Gitte Klitgaard & Morgan Ahlström

Introducing psychological safety in a tribe

Psychological safety is one of the most important factors in effective and safe-to-fail organisations. It is essential to us as humans that we have environments where we feel safe.

Introducing the concept of psychological safety into an organisation is not easy, and implementing it takes a long time.

This is the story told by Morgan and Gitte: two coaches with the same value set and very different approaches.

The story of how tribe leaders wanted to have a “psychologically safe environment”, how the people of the tribe prioritised it, how the leaders took steps to make sure it was as important as new features, and how workshops were created to have everyone on the same page before starting to improve what was already there.


About Gitte

Gitte Klitgaard is an agile coach, hugger, friend, and much more. She lives and love agile. She took the oath of non-allegiance. Why fight over methods when we can use the energy to help people? Gitte wants to change the world by helping people. Her preferred tools are listening, intuition, and caring. And: the retrospective. Inspecting and adapting is essential.

She has a great interest in how people function, psychological safety, courage and vulnerability,, how the brain works, what motivates us, how we can feel better about our selves, how to be perfect in all our imperfections. She is a geek and passionate about a lot :)

About Morgan

Morgan Ahlström has been working in the IT industry for 20+ years covering several different roles, such as developer/architect, project manager, trainer, consultant manager and now during the last ten years as a Lean/Agile Coach. Some of the clients he has worked with in their agile transitions are Spotify, Hi3G Access, Tele2, Com Hem, Ecster, H&M, AFA, Teracom and Nordea. Morgan coaches development teams and management teams as well as individuals.